Fixed! Go to the fix.
Re: Engineer hasn't shown up
07-07-2017 2:53 PM - edited 07-07-2017 2:56 PM
I once had an engineer no show (in the am time slot) for a line install. Plusnet were able to see that he was still due to come, so I waited around. The engineer eventually phoned about 2:30, apologising for being late and said he'd be with me in half an hour. He'd had an issue on a previous job which delayed him.
So all is not lost yet. Hopefully Plusnet can confirm that the engineer is still due, and they will be with you soon.
Edit: Our posts crossed. Sorry to hear it's been delayed. Maybe your engineer was in a similar position to mine, but was too lazy to make up the extra time, and so preferred to try and blame you. It's not the first time I've heard of that reason. Hopefully Tuesday will work better for you.