Ending contract as moving house - does line revert to BT?
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Ending contract as moving house - does line revert to BT?
16-09-2009 12:27 PM
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thanks
Re: Ending contract as moving house - does line revert to BT?
16-09-2009 12:44 PM
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Re: Ending contract as moving house - does line revert to BT?
16-09-2009 12:45 PM
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The service can then be reactivated by the new occupants with any provider they wish (including BT retail).
The line will always be a "BT" line - it belongs to BT Openreach.
However, if your agreement means that the phone service must be live with BT retail then you'd need to sign up with them (and enter a contract).
I'd just move my phone service to my new address (or cancel it) and let the new occupier worry about activating the phone again.
Re: Ending contract as moving house - does line revert to BT?
16-09-2009 12:49 PM
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As Paul has mentioned, even if you cancel the telephone line, the physical line will remain property of BT Openreach.
Re: Ending contract as moving house - does line revert to BT?
16-09-2009 1:00 PM
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I didn't understand that clause either - or the one that stated my gas and electricity supplier had to remain the same as it was when I moved in (British Gas), since what difference does it make?! Needless to say I changed those suppliers too ...

thanks again
Re: Ending contract as moving house - does line revert to BT?
16-09-2009 1:19 PM
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Quote or the one that stated my gas and electricity supplier had to remain the same as it was when I moved in (British Gas), since what difference does it make?! Needless to say I changed those suppliers too
Just make sure you leave a note letting the new people know who the gas and electricity suppliers are - it makes life a lot easier when you're moving in (even if you are switching to different suppliers you need to use the existing suppliers until the accounts are moved over) and it saves a few calls to Transco etc. to find out.
Re: Ending contract as moving house - does line revert to BT?
17-09-2009 10:49 AM
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You just need to give them details of the meter number and readings, and your account details etc and away you go.
The only complication would be if the services where disconnected, but that doesn't really happen very often.
Re: Ending contract as moving house - does line revert to BT?
17-09-2009 10:58 AM
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I've just been through this whole process as I've just moved house!!
The property you move into will already be supplied by a company for electricity and by the same or another company for gas.
The meters are registered to those companies and you must pay those companies for your usage until the supplies (read meter registrations) are switched to your new provider which can take up to six weeks. However, you cannot switch for the first 30 days as you need to sign up with the incumbent provider first before you can move (although you can start the process before 30 days - you have a minimum term of 30 days with the incumbent supplier).
I initiated the process for moving house with the supplier at my old address and am still waiting for them to take over the supply at my new address (which I moved into in August). The process was started before I moved out of the old house. Once I'd moved into the new property they needed to know who the current supplier was plus the Meter Point Reference for the gas meter and the MPAN number of the electricity meter. I also had to sign up with the incumbent supplier.
It's all a bit of a hassle as I thought, like you, that I'd simply be able to sign up with whoever from day one!
Re: Ending contract as moving house - does line revert to BT?
17-09-2009 11:04 AM
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Re: Ending contract as moving house - does line revert to BT?
21-09-2009 9:21 AM
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Re: Ending contract as moving house - does line revert to BT?
21-09-2009 9:23 AM
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They spend weeks pratting about when if they simply picked up the phone and spoke to people they would find resolutions to problems are much more forthcoming.
Re: Ending contract as moving house - does line revert to BT?
21-09-2009 9:39 AM
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- Ending contract as moving house - does line revert...