cancel
Showing results for 
Search instead for 
Did you mean: 

Does Plusnet offer an "Evening and Weekends" call plan?

tsphillips
Grafter
Posts: 34
Thanks: 1
Registered: ‎03-01-2008

Does Plusnet offer an "Evening and Weekends" call plan?

I have Plusnet broadband and a BT home phone and am considering switching to a Plusnet phone.
This page
http://www.plus.net/home-broadband/tariffs/
specifies times (but not prices) for an "Evenings and Weekends" call plan
and in this thread
http://community.plus.net/forum/index.php/topic,120241.0.html
Oldjim quotes
"Evening and Weekends - Plusnet £1.50 BT £2.00
Anytime - Plusnet £5.00 BT £7.00"
but this page
http://www.plus.net/home-broadband/
lists the only options as
"Weekends included
Anytime £5 and
Anytime International £7"
Is the "Evenings and Weekends" call plan discontinued?
9 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Does Plusnet offer an "Evening and Weekends" call plan?

All explained here http://www.plus.net/support/phone/home-phone-faq.shtml but as you see it is only available via Product Change
tsphillips
Grafter
Posts: 34
Thanks: 1
Registered: ‎03-01-2008

Re: Does Plusnet offer an "Evening and Weekends" call plan?

Thanks
I am now on the Product Change page and have to choose between
Plusnet Essentials with an estimated speed of 14Mb @ £5.99 contracted or
£8.49 non-contracted or
Plusnet Value [my current package] with an estimated speed of 8Mb @ £6.49
*scratches head*
Community Veteran
Posts: 38,460
Thanks: 1,031
Fixes: 62
Registered: ‎15-06-2007

Re: Does Plusnet offer an "Evening and Weekends" call plan?

Your speed shouldn't change unless you are presently on ADSL1 - what are you getting at present
Regarding contracted / non contracted
Contracted is where you agree to a 12 month contract I believe
Superuser
Superuser
Posts: 9,887
Thanks: 1,252
Fixes: 71
Registered: ‎06-04-2007

Re: Does Plusnet offer an "Evening and Weekends" call plan?

That's the broadband selection page. On there you select keep my current product (assuming that's what you want to do) and move on to the next page. This one should be the phone product page where you should be able to choose to move your phone to Plusnet and select a call plan.
David
tsphillips
Grafter
Posts: 34
Thanks: 1
Registered: ‎03-01-2008

Re: Does Plusnet offer an "Evening and Weekends" call plan?

Oldjim: My download speed is 12.74 Mbps.
I don't know if I am on ADSL1 but I read that "ADSL Max has been enabled" on my exchange since 2006.
spraxyt: Thanks. I suppose I can just keep the current broadband product for now and easily change it later if I wish.
Superuser
Superuser
Posts: 9,887
Thanks: 1,252
Fixes: 71
Registered: ‎06-04-2007

Re: Does Plusnet offer an "Evening and Weekends" call plan?

Yes, you can change to a current broadband product later if you want to.
However if you are prepared to re-contract on broadband alongside moving your phone to Plusnet I suggest giving the Customer Options Team a call  and see if they can offer a package you find attractive. They are on 0845 140 6002 or 0330 123 9197 - or 0800 432 0200 and select the 'thinking of leaving' option. They are open  Monday to Friday 9.00am - 8.00pm (except Bank Holidays) and Saturday 9.00am - 5.30pm.
David
tsphillips
Grafter
Posts: 34
Thanks: 1
Registered: ‎03-01-2008

Re: Does Plusnet offer an "Evening and Weekends" call plan?

Thanks spraxyt
tsphillips
Grafter
Posts: 34
Thanks: 1
Registered: ‎03-01-2008

Re: Does Plusnet offer an "Evening and Weekends" call plan?

Update: I just made the switch via a telephone call to Plusnet's customer retention team and got a much better deal than I would have done had I done it on-line.
Superuser
Superuser
Posts: 9,887
Thanks: 1,252
Fixes: 71
Registered: ‎06-04-2007

Re: Does Plusnet offer an "Evening and Weekends" call plan?

Glad to hear that. Thanks for the feedback. Smiley
David