Do i actual have to have a home phone as i only want BB
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Do i actual have to have a home phone as i only want BB
01-07-2014 11:00 AM
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I think its a con myself when they say you need both grrrr
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 11:04 AM
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To argue with someone who has renounced the use of reason is like administering medicine to the dead - Thomas Paine
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 11:11 AM
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Welcome to the forums!
Unfortunately the broadband service is something that's delivered over the active phone line, as such you would need to retain this service to have the broadband.
There are options out there that would allow you to do away with the line although they all have their pro's and con's

You have 3g/4g mobile services which can deliver a decent speed but you're restricted to using these in areas where mobile signal is attainable. It can also be expensive and isn't great when it comes to latency!
Then you have fibre services from the likes of Virgin which can be delivered without the need for a telephone service however this soon becomes quite costly when you only take the broadband.
There are other options such as satellite and Wireless Wide Area broadband providers however they become expensive and offer low speeds and usage levels.
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 1:08 PM
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thanks
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 1:19 PM
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Quote from: Strat You don't need a home phone service but you do currently need a working phone line
While you don't need a phone service, no-one* will sell you a phone line without one! Until Ofcom see the need for 'naked DSL' ie a line with nothing on it except broadband then BT Wholesale won't provide it as a product. I'm in the same position, paying rental for a line all the way back to the exchange with a phone service available on it but only really need the line between my house and the nearest cabinet and no further...
*AAISP come closest in offering a line that you can't make any calls apart for freephone and 999
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 1:20 PM
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A downgrade of your phone plan wouldn't alter anything contractually for you however if you were looking to add in a special offer discount at the same time then it will almost always carry a new contract for the reduction in monthly cost.
If you do wish to explore this then the best department to speak to would be the Customer Options team who can be contracted direct on 0800 013 2632
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 2:21 PM
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Quote from: pwatson .. Until Ofcom see the need for 'naked DSL' ie a line with nothing on it except broadband then BT Wholesale won't provide it as a product.
A 'naked DSL' service would surely inherit most of the telephone line rental cost because you have to pay for the upkeep of the infrastructure somehow.
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 2:34 PM
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Re: Do i actual have to have a home phone as i only want BB
01-07-2014 2:35 PM
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In the UK the rent/maintenance/repair/upgrades cost of the physical line to your address is dumped into a thing called "line rental" which is put as part of the voice service payment.
The net effect is that voice packages seem very expensive and BB very cheap.
OFCOM could equally say this component should be lumped in with BB charges and then we'd all find BB charges expensive and the add on for having a voice service as optional extra very cheap.
..and wait for the howls of outrage if they did.
Those on the web, and there are millions, who want naked DSL thinking that that means no line rental to pay just the BB charge are living on a different planet as the saying goes: such a thing is not going to happen.
To be honest to make it clear to everyone we should be paying 3 separate monthly bills
1 to BTOR as network operator for our line and upgrades/repair etc
2. to our voice retailer for a voice service on the line
3. to our BB suppler for a data service on the line.
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 2:51 PM
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thanks guys
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 3:53 PM
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Note the voice service is required for line tests and diagnostics.
In another browser tab, login into the Plusnet user portal BEFORE clicking the fault & ticket links
Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.
If this post helped, please click the Thumbs Up and if it fixed your issue, please click the This fixed my problem green button below.
Re: Do i actual have to have a home phone as i only want BB
01-07-2014 4:51 PM
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