You won’t lose any discounts by changing your call plan, as long as you keep your broadband package the same.
Let us know if there are any issues once you’ve put it through and we can fix it.
(Incidentally while changing your broadband package will drop the existing discounts off, new discounts may be applied depending on what’s agreed)
This is my personal Community Forum account to help out around these parts while I'm at home. If I'm posting from the 1st March 2020, this means I'm off-duty with no access to internal systems.
If this post resolved your issue, please click the 'This fixed my problem' button