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Do I get 1571 as standard?

scarp09
Newbie
Posts: 6
Registered: 17-05-2012

Do I get 1571 as standard?

Hi,
I've just moved to the PN home phone service, and while I can see I've got 1471, I don't seem to have 1571 (answering service). Is this not included as part of the phone package?
Ta,
Steve
5 REPLIES
Superuser
Superuser
Posts: 1,832
Thanks: 423
Fixes: 5
Registered: 05-11-2008

Re: Do I get 1571 as standard?

Its a free call feature, can be added here : https://portal.plus.net/plustalk/index.php?page=wlr_add_call_features (login required)
Kind regards
Mike
Mike
Apprentice
Grafter
Posts: 614
Registered: 04-11-2008

Re: Do I get 1571 as standard?

Dial 1571 and see if there are any messages, last year when I moved the phone to PN the answering service was "on/active" by default.
Jazbur
Grafter
Posts: 31
Registered: 27-07-2015

Re: Do I get 1571 as standard?

I had my line installed today and 1571 is also active by default.  My question is how do I turn it off?
Plusnet Help Team
Plusnet Help Team
Posts: 4,249
Thanks: 884
Fixes: 180
Registered: 25-03-2015

Re: Do I get 1571 as standard?

You should be able to remove call features Here
However on this occasion it looks like voicemail was added to your line in error and isn't actually on your account. I've placed an order to get that removed for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Jazbur
Grafter
Posts: 31
Registered: 27-07-2015

Re: Do I get 1571 as standard?

Thanks Harry  Smiley