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Discounted rates to mobiles?
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Discounted rates to mobiles?
05-11-2012 12:58 PM
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I am a long-time PN BB customer considering subscribig to Home Phone.
Currently with BT (unlimited anytime + F&F mobile) and comparing call rates etc.
Do PN offer packages with dicounted rates for calls to UK mobiles as it seems that this is where the major price difference seems to exist comparing to BT.
Comments or guidance please.
Currently with BT (unlimited anytime + F&F mobile) and comparing call rates etc.
Do PN offer packages with dicounted rates for calls to UK mobiles as it seems that this is where the major price difference seems to exist comparing to BT.
Comments or guidance please.
Message 1 of 8
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Re: Discounted rates to mobiles?
05-11-2012 1:53 PM
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Hi - our Customer Options Team have access to packages in line with your needs, you're best to give them a call and see what they can work out for you

Message 2 of 8
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Re: Discounted rates to mobiles?
05-11-2012 5:25 PM
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Hmm - CS were not keen for me to talk to Customer Options Team - we can sort it out for you.
Well it seems that there is no option to give me what i am currently getting with BT ( F&F mobile) and also having to pay for CLI at £0.99.
Not a great proposition to attract me to switch?
Paul
Well it seems that there is no option to give me what i am currently getting with BT ( F&F mobile) and also having to pay for CLI at £0.99.
Not a great proposition to attract me to switch?
Paul
Message 3 of 8
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Re: Discounted rates to mobiles?
06-11-2012 9:40 AM
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Hi - sorry for the slightly conflicting advice, but I'm sticking with my original statement - give COT a call as they have access to packages in line with your needs. If CS had access to those packages, I would have directed you there instead

Message 4 of 8
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Re: Discounted rates to mobiles?
07-11-2012 8:34 AM
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Thanks Ben.
Now made contact
Now made contact

Message 5 of 8
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Re: Discounted rates to mobiles?
07-11-2012 9:54 AM
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No worries! I can see from your account that we've got you sorted out; one of my colleagues will respond to your Caller Display question as soon as they're able to pick up your ticket

Message 6 of 8
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Re: Discounted rates to mobiles?
08-11-2012 9:41 AM
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Thanks Ben.
I have to say that I'm not overly impressed with the speed of tickets being replied to (or not) !
#61919765
I have to say that I'm not overly impressed with the speed of tickets being replied to (or not) !
#61919765
Message 7 of 8
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Re: Discounted rates to mobiles?
08-11-2012 3:05 PM
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I can see that your ticket has been replied to before I saw this post and everything's in hand

Message 8 of 8
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