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Dial tone missing, BT AWOL!
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- Dial tone missing, BT AWOL!
Dial tone missing, BT AWOL!
11-06-2013 1:03 PM
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Could some kind member of the Plusnet team check on the status of my fault please (#70401050).
We're now six days into a missing dialtone and apparently no closer to it reappearing (as of 09:00) despite being told it would be fixed by 2013-06-07 @ 00:00 then by an engineer yesterday.
We're now six days into a missing dialtone and apparently no closer to it reappearing (as of 09:00) despite being told it would be fixed by 2013-06-07 @ 00:00 then by an engineer yesterday.
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Re: Dial tone missing, BT AWOL!
11-06-2013 1:40 PM
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The fault's showing that an issue at the exchange with the jumpering was fixed this morning at around 9 - I'm guessing whether or not that's the case the fault is still apparent? Sorry if so, we'll need to pass it back if it is still going on.
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Re: Dial tone missing, BT AWOL!
11-06-2013 8:11 PM
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After checking when I got home, all now appears to be working with my cordless phone. 
The only snag I found is that my corded test phone no longer works!

The only snag I found is that my corded test phone no longer works!

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Re: Dial tone missing, BT AWOL!
11-06-2013 8:45 PM
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assuming you are using a filtered faceplate try connecting the phone via a filter
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Re: Dial tone missing, BT AWOL!
12-06-2013 9:22 AM
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Glad it's working, that's great news - I'll get the fault closed off, thanks for letting us know.
Hope you manage to get the corded phone working again though.
Hope you manage to get the corded phone working again though.
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- Dial tone missing, BT AWOL!