Dial tone, incoming calls but can't dial out

[#1]

Hi,
Like the header says we have a dial tone and can receive calls, but the phone hasn't been able to dial out for about a week now.  I've tried looking around my account to see if some setting has changed like we've been put on incoming calls only but I can't see anything.  Any ideas what may be causing this?
Thanks

[#2]

Hi there.
I've run a few tests on your line and I've not been able to find any issues.
Can you follow the steps on the page below?
http://www.plus.net/support/phone/troubleshooting.shtml
If your still having issues let us know.

[#3]

What do you get if you dial 17070?

[#4]

Just querying the obvious, but have you tried another phone handset in case it's faulty? Borrow one from a friend or neighbour if necessary.

[#5]

Do you hear the tones when dialling or does it "pulse" dial? The latter seems to take an age to complete, even with 17070

[#6]

Sorry it took so long, but I've been desperately trying to locate our corded phone.  Anyway in the meantime the problem seems to have resolved itself.  The phone beeps when pressed if that makes any sense, and the normal scheme of things is some silence after the number is entered for a short while then ringing.  What was happening was the number was beeping through then just more dial tone, and never any ringing even if I waited for ages.  Odd.  Whatever made it work properly I'm happy!

[#7]

That is a bit of a weird one but glad to see its working.
If you have any further issues let us know.

[#8]

I do like to present weird problems!
Since I last posted this problem has happened again, albeit intermittently.  I tried to dial out about an hour ago and no luck, but dealing out 10 mins ago worked just fine.  Its all pretty strange.

[#9]

I saw a similar issue the other day, and a new faceplate appeared to sort it.
If you could note down how often you experience it, and how many re-dials it takes, we can raise a fault report for you.