Delays

[#1]

Hi
Having ordered home phone with plus net i have experienced delays scince switchover day 04/06, OK I did order the old Anytime package (240 free mins/ month) and it has to be added manually, but over a week without caller ID is driving me (and my wife is giving me an ear bashing and saying move back to BT)
Can anybody help me at all?
Ian

[#2]

Silly question.  You have added Caller Display to your account on this page?
If you have, then I'd give Customer Service a phone on 0114 296 5198 and chase it up.  You could also try PMing Mand but she may still be off ill!

[#3]

Thanks Paul
I get "Home Phone is not yet available You will be able to access it once your Home Phone product has been activated - we will email you as soon as this happens."
when I click on your link;  Mand was working from home yesterday. So if she was ill she might have a small backlog on her TODO list
Ian

[#4]

Mand's in the office this afternoon so I'll give her a friendly nudge :mand: to update you.

[#5]

While you are giving that nice yound lady a cuddle, ask her about the home phone confirmations, mine not updated since 3 June

[#6]

Can I have a cuddle with that nice young lady too please? My unconfirmed call data is not updating :'(. Don't know if she could take a look
Edit: PS. Mr. Parr, I like your rounders bat

[#7]

Sorted out, caller ID ordered, 16:20
With a little gentle nudging
Thanks Mand
Ian