Delayed activation
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Delayed activation
02-02-2008 9:40 AM
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ticket id 24060159
Re: Delayed activation
02-02-2008 4:05 PM
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I can't login to check your account at the moment, but usually the activation report is processed around 11am.
If the move was successful you should have received the activation email today, around lunchtime. Can you confirm if this is the case?
If not I'll take a closer look at your account later on.
Re: Delayed activation
02-02-2008 5:22 PM
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I got the e-mail at around 11ish today, and also the preliminary billing details. Sorry for rushing this!!. Can you just explain a couple of matters for me. Regards the credit of £70, on my account, I was under the impression that all calls to 01,02, 03 numbers were FOC, at all times, on anytime+. If then the call costs are taken off the £70 credit, and I go over the £70, then the product is not meeting specifications. I realise I am probably wrong with this, but would welcome clarification. If I am, whats the £70 for. I have read the help pages, but still a bit confused. Also are 0500 numbers FOC?
Re: Delayed activation
02-02-2008 5:27 PM
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Re: Delayed activation
02-02-2008 5:32 PM
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Re: Delayed activation
02-02-2008 5:42 PM
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see http://www.saynoto0870.com/ for how to stop using 0845 and 0870 numbers and converting these to 01 and 02 numbers.
I dont know if it was me on another thread but having looked at BT I dont think there are 03 numbers? I also think 0500, 0800, 0808 numbers are all free.
Re: Delayed activation
02-02-2008 5:51 PM
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I use say no to 0870, as I dont agree at all with these chargeable numbers. They are on everything nowadays
Re: Delayed activation
02-02-2008 5:55 PM
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Quote from: pierre_pierre
I dont know if it was me on another thread but having looked at BT I dont think there are 03 numbers? I also think 0500, 0800, 0808 numbers are all free.
Have another look 03 numbers are classed as geographical numbers and are to be used by more reputable companies to replace 0845/0870 numbers.
Re: Delayed activation
02-02-2008 5:58 PM
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03 - I thought that but could not find it in my phone book, so perhaps Plus Net will have to change their web site or advise us otherwise
Re: Delayed activation
02-02-2008 6:00 PM
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However, just to clarify, it's not just 0870 and 0845, it's any charegeable call, i.e. calls to mobiles, calls which go over an hour without you redialling, calls to directory enquiries etc.
Having said that, I've rarely gone more than £1 into this limit - you'd have to be making loads of long calls to mobiles and 09xx numbers to get close to £70!!
Re: Delayed activation
02-02-2008 6:06 PM
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Re: Delayed activation
02-02-2008 6:11 PM
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Re: Delayed activation
02-02-2008 6:11 PM
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Re: Delayed activation
02-02-2008 6:18 PM
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Re: Delayed activation
02-02-2008 6:20 PM
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