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Debt advisory computer cold calling
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- Re: Debt advisory computer cold calling
Debt advisory computer cold calling
30-06-2009 8:22 PM
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Hi All,
We are getting plagued by computer cold calling to give debt advice, we have been in TPS for several years and real marketing calls have completly dried up but these computer calls are becoming a real pain. No details given and withheld numbers so apparently impossible to know who it really is.
I know that you can stop witheld numbers but the work exchange does that so I don't want to. Does anyone have any other ideas?
Thanks
Alistair
We are getting plagued by computer cold calling to give debt advice, we have been in TPS for several years and real marketing calls have completly dried up but these computer calls are becoming a real pain. No details given and withheld numbers so apparently impossible to know who it really is.
I know that you can stop witheld numbers but the work exchange does that so I don't want to. Does anyone have any other ideas?
Thanks
Alistair
Message 1 of 8
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Re: Debt advisory computer cold calling
30-06-2009 8:25 PM
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I ask them which company they are calling from when they have told me I tell them I'm on the TPS don't call me again and I'll report them to Ofcom.
Has worked for me.
Has worked for me.
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 2 of 8
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Re: Debt advisory computer cold calling
30-06-2009 9:54 PM
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Hi there,
What adiewoo suggests is the best option initially.
If that doesn't work there are two options:
1) block all anonymous/withheld numbers (which you've said is not preferable)
2) Choose to refuse - this is not something we offer as standard, but can be added manually. It allows you to block individual callers at exchange level even if the number is withheld. It costs £6 a quarter though.
What adiewoo suggests is the best option initially.
If that doesn't work there are two options:
1) block all anonymous/withheld numbers (which you've said is not preferable)
2) Choose to refuse - this is not something we offer as standard, but can be added manually. It allows you to block individual callers at exchange level even if the number is withheld. It costs £6 a quarter though.
Message 3 of 8
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Re: Debt advisory computer cold calling
06-07-2009 8:51 PM
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Thanks for the replies, for no apparent reason it has all gone quiet again now so I'll just cross my fingers that OFCOM has been having words.
CHeers
Alistair
CHeers
Alistair
Message 4 of 8
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Re: Debt advisory computer cold calling
06-07-2009 8:53 PM
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Glad to hear it's gone quiet
Customer / Moderator
If it helped click the thumb
If it fixed it click 'This fixed my problem'
If it helped click the thumb
If it fixed it click 'This fixed my problem'
Message 5 of 8
(785 Views)
Re: Debt advisory computer cold calling
07-07-2009 12:44 AM
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I saw a gadget being sold on QVC the other night that sits between the phone and socket and asks the caller to identify themselves the first time they call. Once they are accepted call sgo straight through as normal. If a call is refused the phone never rings. Quite how it identifies foreign calls I don't know but they claimed it did.
Message 6 of 8
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Re: Debt advisory computer cold calling
07-07-2009 3:24 AM
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Is it this?
http://www.truecall.co.uk/
If so foreign calls explained here.
http://www.truecall.co.uk/acatalog/Advanced_ICM_International.html
http://www.truecall.co.uk/
If so foreign calls explained here.
http://www.truecall.co.uk/acatalog/Advanced_ICM_International.html
Message 7 of 8
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Re: Debt advisory computer cold calling
07-07-2009 10:51 AM
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Yes that's the one. Does not work as they claimed on the TV by the look of it for international calls.
Message 8 of 8
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