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Credit limits on Anytime phone package.

kentmere
Dabbler
Posts: 15
Registered: ‎14-04-2007

Credit limits on Anytime phone package.

Thinking about switching from BT to PlusNet phone but a bit mystified about credit limits on all-inclusive phone packages, particularly Anytime. One info page states that there is a £75 per month credit limit, from which the cost of all calls made is deducted. So does this mean that if someone chats to a Uk landline (01, 02 etc) for say 55mins that the notional cost against the credit limit would be 55 X 10p = £5.50?  Even 30 mins per day (cost £3.00) amounts to £90 per month, thereby generating a penalty or a need to top up.
Is this correct? If so, I will stay with BT, which doesn't seem to mention this at all.
David A
2 REPLIES 2
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,209
Thanks: 1,064
Fixes: 407
Registered: ‎01-01-2012

Re: Credit limits on Anytime phone package.

As long as the call doesn't go over a hour you wouldn't be charged for calling a landline on the Anytime package.
The credit limit only applies to calls that are chargeable such as mobiles, 0844 and 118 for example.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
kentmere
Dabbler
Posts: 15
Registered: ‎14-04-2007

Re: Credit limits on Anytime phone package.

Ok, thanks for clarifying this!
David A