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Crackling line on home phone and caller ID disappeared

johnfyfe1975
Newbie
Posts: 2
Registered: ‎18-02-2023

Crackling line on home phone and caller ID disappeared

Hi, I've had a crackly phone line and lost my call ID for about a week now. I Noticed a BT man doing some work at my local exchange box at around the same time that this all started. Does anyone know how I can get someone from plusnet to look into this for me.

Thanks

2 REPLIES 2
RichardB
Seasoned Champion
Posts: 1,042
Thanks: 390
Fixes: 39
Registered: ‎19-11-2008

Re: Crackling line on home phone and caller ID disappeared

Hi @johnfyfe1975
If you have a mobile phone, one way to get things under way is "troubleshoot by text":
https://www.plus.net/help/report-a-problem/phone/#phone
Regards
Richard
johnfyfe1975
Newbie
Posts: 2
Registered: ‎18-02-2023

Re: Crackling line on home phone and caller ID disappeared

Very helpful , thank you. A fault has been identified. Fingers crossed for a swift fix.