Crackling Line
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Crackling Line
20-12-2018 11:41 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
My phone line is crackling, quiet line test shows it up.
I have tried to use your phone line checking app online, it keeps comong up with "Ooops, something is wrong, please phone us" I am waiting on the phone, seems like forever.
Can somebody deal with this please? It needs sorting out.
Fixed! Go to the fix.
Re: Crackling Line
20-12-2018 1:36 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Crackling Line
21-12-2018 12:28 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Engineer visited, turned out to be the Pole junction box in the road shared with the neighbour, an aerial platform was nearby luckily and they found the cabling hanging below the junction box rather than in it, exposed to weather. Have re-sited the junction box further down the pole and re-made connections.
Hopefully hunky-dory now.
21-12-2018 1:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page