Cost of Caller Display after 5 June 2018
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Cost of Caller Display after 5 June 2018
29-05-2018 7:56 AM
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When I renewed my contract this month I assumed that I would not be paying for Caller Display after 5 June 2018.
https://www.plus.net/home-broadband/2018-pricing-changes-existing notes:
What changes are being made to call features?
Good news, Caller Display, a feature which manages nuisance calls for you, is becoming free of charge from 5th June 2018.
What does this mean if you currently have Caller Display?
If you currently pay for this call feature then you will continue to pay the 99p per month charge until the 5th June 2018, this will then be made free of charge and will be displayed as £0.00 on your next bill.
For those of you who have Caller Display as part of your bundled features you will be automatically moved onto a lower bundle so that you are not paying for a free of charge feature. For example if you are on a three for £4.50 per month bundle with Caller Display being one the features you will be moved to the two for £3.00 per month bundle.
However on the bill I've received today I'm being charged for it for the whole month:
Caller Display charge | 29/05/2018 | 28/06/2018 | £0.99 |
Please explain why that charge is not just approx 20p for the short period between 29/5/18/ and 5/5/18
( I would have raised this as a ticket but it's SO difficult to find out how to raise one - your system insists I Live Chat or phone. )
Re: Cost of Caller Display after 5 June 2018
29-05-2018 7:58 AM
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Re: Cost of Caller Display after 5 June 2018
29-05-2018 11:20 PM
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Of course I'm happy to be corrected here. Be interested to know for sure myself as while I've never bothered with CD the pain in the rear end calls are kicking in a bit now so might be worth putting it on myself.
Re: Cost of Caller Display after 5 June 2018
30-05-2018 9:12 AM
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Yes - I suppose that's logical. BT phone bills are often unfathomable in that respect.
Caller Display is wonderful! I've had it for years. Works perfectly with my BT8500 Call Guardian phones - no Spam calls have got through in about three years of having them.
Re: Cost of Caller Display after 5 June 2018
30-05-2018 12:03 PM
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Re: Cost of Caller Display after 5 June 2018
30-05-2018 7:51 PM
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Going ex-directory helps reduce. I only get 1 or 2 a month now and those I get I talk nonsense to to deter them
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