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Contract length 18months

saintly1
Dabbler
Posts: 12
Thanks: 1
Registered: ‎19-12-2015

Contract length 18months

I am currently with Plusnet unlimited fibre.

Am looking at moving my calls and line rental over, but it seems i would have to sign up to a new 18month contract.

Not too happy about that, will give them a cal tomorrow, see if they can waive that.

But in the meantime. Anyone had any luck getting that waived?

 

5 REPLIES 5
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Contract length 18months

Let us know how you get on.

For reference the best number to call is 0800 013 2632

 

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
saintly1
Dabbler
Posts: 12
Thanks: 1
Registered: ‎19-12-2015

Re: Contract length 18months

Can get it down to 12months, but problem is, after either 12 or 18 months the price shoots up. So on first impressions it's a good deal. Until the 12 or 18 months is up. Then i would be worse off a month than i am now.

pjmarsh
Superuser
Superuser
Posts: 3,586
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Registered: ‎06-04-2007

Re: Contract length 18months

After that though you would be able to recontract or move for a better deal though.

Superusers are not staff, but they do have a direct line of communication into the business in order to raise issues, concerns and feedback from the community.

jelv
Seasoned Hero
Posts: 26,786
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Registered: ‎10-04-2007

Re: Contract length 18months

Depending on how much you use your phone there are other ways to reduce your phone bill: https://community.plus.net/t5/My-Account-Billing/Just-checking-that-this-is-as-good-as-it-gets/m-p/1...

jelv (a.k.a Spoon Whittler)
   Why I have left Plusnet (warning: long post!)   
Broadband: Andrews & Arnold Home::1 (FTTC 80/20)
Line rental: Pulse 8 Home Line Rental (£14.40/month)
Mobile: iD mobile (£4/month)
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,268
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Registered: ‎21-04-2017

Re: Contract length 18months

@saintly1

I agree with @pjmarsh, whilst you'll generally be paying more when not in contract, ultimately you won't be in a contract so you can always call us to re-negotiate a new deal. Alternatively, we're happy to arrange a call back?

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team