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Compensation

sarajk
Newbie
Posts: 1
Thanks: 1
Registered: ‎25-04-2017

Compensation

I've had no phone line and very intermittent broadband for a week due to a fault somewhere down the road.  How do I claim compensation?

1 REPLY 1
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,128
Thanks: 991
Fixes: 401
Registered: ‎01-01-2012

Re: Compensation

Sorry to hear you're currently having issues.

Once the issue is fixed we will refund you for the downtime.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team