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Charges made within free evening and weekend calls

ushie001
Not applicable
Posts: 1
Registered: ‎27-01-2014

Charges made within free evening and weekend calls

I have a free evening and weekend tariff, but I have been  charge for a call made on the 15th January at 21:32, why?
2 REPLIES 2
picbits
Rising Star
Posts: 3,428
Thanks: 22
Registered: ‎18-01-2013

Re: Charges made within free evening and weekend calls

How long was the call and what were the first 5 digits of the number ?
orbrey
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Charges made within free evening and weekend calls

Hi ushie001,
You were charged for that call because it was longer than an hour, if you hang up and redial before the hour's up you won't be charged.
Hope that helps explain.