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Charges for 111

FIXED
digitl
Grafter
Posts: 33
Thanks: 1
Registered: ‎31-07-2007

Charges for 111

Can anyone provide a definitive answer on how much calls to 111 are charged at please? I have 'free' evening and weekend calls but cannot find anything relating to 111 on the Plusnet website.

5 REPLIES 5
198kHz
Seasoned Hero
Posts: 5,590
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: Charges for 111

Free - according the govmint.

https://www.gov.uk/call-charges

 

Edit : The NHS agree

http://www.nhs.uk/NHSEngland/AboutNHSservices/Emergencyandurgentcareservices/Pages/NHS-111.aspx

If you want the best seat in the house, move the cat
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BT technician (Retired)
digitl
Grafter
Posts: 33
Thanks: 1
Registered: ‎31-07-2007

Re: Charges for 111

Thanks. But do Plusnet agree with the NHS and Government? The Government page you referenced says 'The costs below are approximate. Check with your phone provider to find out the actual cost'...

198kHz
Seasoned Hero
Posts: 5,590
Thanks: 2,577
Fixes: 37
Registered: ‎30-07-2008

Re: Charges for 111

I recall that last year I had occasion to call 111, and the call was about 1hour.

Checking back on my bills for the period, the call does not appear, and it's known from previous threads about billing that 0800 calls do not appear on bills.

Therefore I'm sure it can safely be said that there is no charge for calls to 111.

If you want the best seat in the house, move the cat
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MattyC
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 3,201
Fixes: 46
Registered: ‎10-04-2014

Re: Charges for 111

Fix

Free of charge Smiley

ex-Plusnet staffer. Any posts after 28/07/2017 aren't on behalf of Plusnet
digitl
Grafter
Posts: 33
Thanks: 1
Registered: ‎31-07-2007

Re: Charges for 111

Thank you!

 

Any chance it can be listed on the website in a reasonably prominent place?