Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Changing to plusnet - billing
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Changing to plusnet - billing
Changing to plusnet - billing
18-01-2011 6:54 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi ,
Im with Bt at the moment and due my bill for phone shortly , Im already with plusnet for broadband and considering a move for phone as well seeing as Ive been quite happy with internet.
What Im unsure about is that with BT ive always had a 3 monthly bill that I think includes upfront payment for the next 3 months on rental seeing as Ive been with them for 15 years or so this is the way its always been .
How do plusnet bill for phone is it same as broadband monthly and if so how would I change anyway considering BT will have already billed me upfront on latest bill therefore would I be paying 2 companies at once , Im not on a fixed contract with Bt due to age of account but Im trying in my head to work out how I do this without paying 2 companies , would BT refund/rebil I would like an easy change but the paying 2 companies whren Im moving more for convenience of 1 company than anything extra cost is not what I want and dont want to be trying to get 3 months back from BT if its difficult or obviously paying twice : (
Whats the easiest way to do it as I now make hardly any calls at all on home phone so may as well have just 1 bill from plusnet anyone had any experience with a quarterly bill bt set up ?
Im with Bt at the moment and due my bill for phone shortly , Im already with plusnet for broadband and considering a move for phone as well seeing as Ive been quite happy with internet.
What Im unsure about is that with BT ive always had a 3 monthly bill that I think includes upfront payment for the next 3 months on rental seeing as Ive been with them for 15 years or so this is the way its always been .
How do plusnet bill for phone is it same as broadband monthly and if so how would I change anyway considering BT will have already billed me upfront on latest bill therefore would I be paying 2 companies at once , Im not on a fixed contract with Bt due to age of account but Im trying in my head to work out how I do this without paying 2 companies , would BT refund/rebil I would like an easy change but the paying 2 companies whren Im moving more for convenience of 1 company than anything extra cost is not what I want and dont want to be trying to get 3 months back from BT if its difficult or obviously paying twice : (
Whats the easiest way to do it as I now make hardly any calls at all on home phone so may as well have just 1 bill from plusnet anyone had any experience with a quarterly bill bt set up ?
Message 1 of 3
(1,101 Views)
2 REPLIES 2
Re: Changing to plusnet - billing
18-01-2011 7:15 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Welcome to the forum
not sure now, but when I changed about two years ago, I got a rebate from BT very shortly after the move
and yes PN are monthly think in advance, BB is
recently people have come unstuck as BT puut them on a fixed 1 year and insisted that they paid for the year when they moved
I normaly takes just a few days to chane
not sure now, but when I changed about two years ago, I got a rebate from BT very shortly after the move
and yes PN are monthly think in advance, BB is
recently people have come unstuck as BT puut them on a fixed 1 year and insisted that they paid for the year when they moved
I normaly takes just a few days to chane
Message 2 of 3
(291 Views)
Re: Changing to plusnet - billing
18-01-2011 1:19 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When I moved my phone service from BT to Plusnet a few years ago BT immediately credited to my account the unused quarterly rental that I had paid in advance .
It took a couple of phone calls to turn a credit balance in an account (when I was no longer a BT customer for any service!) into a cash refund.
It took a couple of phone calls to turn a credit balance in an account (when I was no longer a BT customer for any service!) into a cash refund.
Message 3 of 3
(291 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Changing to plusnet - billing