Changing Landline from BT to Plusnet
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Changing Landline from BT to Plusnet
26-02-2014 2:00 PM
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Anyway the point of this post is to ask how long it generally takes from date of order to migrate a landline from BT to Plusnet, and will there be any downtime in my fibre internet connection? I know BT own Plusnet so I'm guessing that this migration shouldn't be an overly complicated procedure and that I should keep the same landline number?
Thanks for any information on the process involved.
Caroline
Re: Changing Landline from BT to Plusnet
26-02-2014 2:07 PM
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Re: Changing Landline from BT to Plusnet
26-02-2014 2:26 PM
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Re: Changing Landline from BT to Plusnet
26-02-2014 2:30 PM
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At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
Re: Changing Landline from BT to Plusnet
26-02-2014 2:36 PM
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Re: Changing Landline from BT to Plusnet
26-02-2014 4:17 PM
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Re: Changing Landline from BT to Plusnet
26-02-2014 5:56 PM
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Re: Changing Landline from BT to Plusnet
26-02-2014 6:28 PM
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Quote from: Ben we opt you in to voicemail (it's free)
Is there an option to opt out of voicemail at the time of ordering for those that have an answer phone?
jelv (a.k.a Spoon Whittler) Why I have left Plusnet (warning: long post!) Broadband: Andrews & Arnold Home::1 (FTTC 80/20) Line rental: Pulse 8 Home Line Rental (£14.40/month) Mobile: iD mobile (£4/month) |
Re: Changing Landline from BT to Plusnet
27-02-2014 9:34 AM
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Yes, just un-tick the box as you go through the order journey.
Re: Changing Landline from BT to Plusnet
03-03-2014 8:16 AM
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I've just ordered my Home Phone service to be added to my current unlimited fibre broadband. I did this online through the Member Centre. However I couldn't see anywhere to order Caller Display (which I currently have through BT) and also the Line Saver Rental. Do these things have to be added after the Home Phone service is activated, or can they be added now?
Also, I don't want the free voicemail as I prefer to use my own answer phone.
Thank you.
I've raised a support ticket for this (82165520) but I'm thinking I will get a quicker answer here! I've received an automatic email from Plusnet giving the date of transfer of line from BT to Plusnet as 17 March.
Re: Changing Landline from BT to Plusnet
03-03-2014 9:25 AM
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Re: Changing Landline from BT to Plusnet
03-03-2014 9:56 AM
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I have updated Ticket: 82165520 for you and escalated this to the relevant team to action the phone feature requests. We look forward to welcoming you for phone on the 17th!
Re: Changing Landline from BT to Plusnet
03-03-2014 5:46 PM
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Re: Changing Landline from BT to Plusnet
03-03-2014 8:15 PM
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Re: Changing Landline from BT to Plusnet
04-03-2014 8:05 AM
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I've checked call costs etc on this page - correct?
http://www.plus.net/home-broadband/tariffs/
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