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Change phone Number

superuser
Grafter
Posts: 87
Thanks: 2
Registered: ‎10-10-2015

Change phone Number

Is it possible to request a new number please? 

We inherited the number we have but the we are inundated with calls for the previous owner who is totally incompetent and can't figure out what to do etc..Hence no one knows they moved

3 REPLIES 3
Pete11
Seasoned Pro
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Registered: ‎17-02-2017

Re: Change phone Number

I inquired about this a couple of weeks ago and was told it can be changed at a cost of £36 and a few pence.

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Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,251
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Registered: ‎21-04-2017

Re: Change phone Number

Hi there.

As Pete11 advises, that’s certainly possible, the renumbering fee would be £36.63 though.

Anoush
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 Anoush Mortazavi
 Plusnet Help Team
198kHz
Seasoned Hero
Posts: 5,590
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Registered: ‎30-07-2008

Re: Change phone Number

I'd be inclined to pay, for the convenience, but also send the previous owner a bill.

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