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Change Call Plan to Unlimited Any Time UK & Mobile

AJSW
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Posts: 2
Registered: ‎16-04-2020

Change Call Plan to Unlimited Any Time UK & Mobile

When I action the change through Offers & Upgrades, my current discount is removed from the monthly price. I have tried to contact Customer Services but I am told that the service is currently unavailable. How can my request be completed?

2 REPLIES 2
jgb
Aspiring Champion
Posts: 690
Thanks: 455
Fixes: 19
Registered: ‎01-08-2007

Re: Change Call Plan to Unlimited Any Time UK & Mobile

@AJSW 

Whilst the discount is shown as removed, that is only a quirk of the on line change app which only "knows" the full price of the products. I think you will find other posts on these forums confirming that your discount will be unaffected by changing your call plan.

AJSW
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Posts: 2
Registered: ‎16-04-2020

Re: Change Call Plan to Unlimited Any Time UK & Mobile

Thanks for your help. Much appreciated.