Care Level?
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Care Level?
01-12-2016 11:34 AM
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Having just read that some providers by a lower level of care service from OR to save money can we be told what care level PlusNet has.
Re: Care Level?
01-12-2016 12:50 PM
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Our service level agreement with Openreach for residential accounts is based on care level 1.
If this post resolved your issue, please click the 'This fixed my problem' button
Re: Care Level?
01-12-2016 4:05 PM
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Level 1 is the lowest level possible. In the past, the lowest level available for LLU (Sky, TalkTalk) lines was level 2, but that's no longer the case, level 1 was made available for LLU lines.
Now all you need to know is the level the other providers have. Probably quite a lot also take level 1.
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