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Cannot scroll Add or Remove Call Features page

kjpetrie
Aspiring Pro
Posts: 194
Thanks: 24
Fixes: 4
Registered: ‎19-12-2010

Cannot scroll Add or Remove Call Features page

I noticed I have an advanced call feature - Caller Display - enabled on my phone, so I went to https://portal.plus.net/member-centre/phone/call-features to check whether I was being charged for it. However, I cannot scroll that page, so I can't see its contents. I have tried both Pale Moon 28.14.2 and Opera 72.0.3815.320, but neither will scroll.

 

6 REPLIES 6
RealAleMadrid
Aspiring Hero
Posts: 2,099
Thanks: 920
Fixes: 44
Registered: ‎07-07-2009

Re: Cannot scroll Add or Remove Call Features page

@kjpetrie  There is no charge for Caller Display.

kjpetrie
Aspiring Pro
Posts: 194
Thanks: 24
Fixes: 4
Registered: ‎19-12-2010

Re: Cannot scroll Add or Remove Call Features page

Thanks. I've found that on the tariff page which is reassuring. However, it doesn't solve the problem I reported - that the page can't be scrolled so users can't use it.

 

JayG
Pro
Posts: 1,140
Thanks: 143
Fixes: 6
Registered: ‎30-10-2011

Re: Cannot scroll Add or Remove Call Features page

Tried the page in question and it doesn't scroll using either Chrome or Edge on PC, or Chrome on smartphone.

 

Page seems to be broken at least for you and me - Plusnet may pick this up but unlikely to regard it as much of a priority at the moment. 🤔

gjs1701
Newbie
Posts: 4
Fixes: 1
Registered: ‎25-11-2020

Re: Cannot scroll Add or Remove Call Features page

I've just had that.  I've tried which Chrome and Edge, but I couldn't see whether my caller display was on or not.

wakeman
Aspiring Pro
Posts: 258
Thanks: 58
Fixes: 3
Registered: ‎20-04-2020

Re: Cannot scroll Add or Remove Call Features page

I had the same issue but just used the zoom option to reduce the zoom level to about 66% then you can see all the page.

gjs1701
Newbie
Posts: 4
Fixes: 1
Registered: ‎25-11-2020

Re: Cannot scroll Add or Remove Call Features page

Zooming worked a treat.  Thanks.