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Cannot remove voicemail

jpixton
Not applicable
Posts: 2
Registered: ‎25-12-2008

Cannot remove voicemail

I've just noticed that my answer machine stopped getting messages, and that I have months of unread messages on 1571!
If I go to 'Remove Call Features' voicemail is not listed (this page: https://portal.plus.net/plustalk/index.php?page=wlr_remove_call_features) so I can't remove it myself.
Please remove it!
(I've had a whole bunch of problems getting CLI enabled, so please make sure that CLI isn't disabled at the same time!)
3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Cannot remove voicemail

If you can PM me your username I'll look into that for you.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
picklepercy
Dabbler
Posts: 23
Thanks: 1
Registered: ‎15-09-2015

Re: Cannot remove voicemail

Can I get it removed from my line too? Same username as here.
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,175
Thanks: 1,050
Fixes: 405
Registered: ‎01-01-2012

Re: Cannot remove voicemail

@picklepercy
I've just removed that for you.
Give it a hour.
If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team