cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Search instead for 
Did you mean: 

Cannot make any changes

Capernicus
Newbie
Posts: 2
Registered: ‎26-02-2021

Cannot make any changes

‎27-02-2021 8:17 AM

Hi

I have a problem managing my account in the Phone Control Panel with persistent screen messages.

"An error has occurred You cannot make any changes to your account while there is a phone order in progress".

I really need to enable Call Protect and Call Barring but have been unable to implement any change since I added Caller Display.

This is the report I see for my call features over the last 8 days.

"Additional advanced call features you've added: Caller Display, Voicemail (Awaiting activation), Plusnet Call Protect (Awaiting activation)"

Can you help please ?

Message 1 of 2
(359 Views)
0 Thanks
1 REPLY 1
Capernicus
Newbie
Posts: 2
Registered: ‎26-02-2021

Re: Cannot make any changes

‎04-03-2021 12:23 PM

I rang customer servces about this today.

They have initiated an action to implement Call Protect within the next 24 hours.

So hopefully the Phone Control Panel will function properly tomorrow.

 

Message 2 of 2
(273 Views)
0 Thanks