cancel
Showing results for 
Search instead for 
Did you mean: 

Cannot call my wife's mobile from Landline.

FIXED
cyrilclark1
Rising Star
Posts: 200
Thanks: 14
Registered: 22-01-2012

Cannot call my wife's mobile from Landline.

Can anyone throw any light on the following:

My wife's mobile phone is on and working ok.

I can call her on my mobile.

However I cannot call her using my landline - I get a couple of ring tone bursts followed by what sounds like an engaged signal but her phone is not engaged at the time.

I can call my mobile from my landline.

I am ringing her correct number!

I should probably get out more often but I am really intrigued as to what is happening.

Any responses will be most welcome.

 

 

3 REPLIES
Browni
Aspiring Hero
Posts: 2,257
Thanks: 768
Fixes: 45
Registered: 02-03-2016

Re: Cannot call my wife's mobile from Landline.

Fix

Sounds like the landline number is blocked on your wifes phone.

Without knowing the type of phone it's hard to give further advice apart from rtfm Cool

I must have been really bad in a previous life as this was my 3rd ISP in a row that used lithium.
Now you're stuck with me because my new ISP doesn't run a forum Cheesy
cyrilclark1
Rising Star
Posts: 200
Thanks: 14
Registered: 22-01-2012

Re: Cannot call my wife's mobile from Landline.

Thanks for that - I'll check her phone when she returns.

 

Plusnet Help Team
Plusnet Help Team
Posts: 13,322
Thanks: 223
Fixes: 65
Registered: 27-04-2007

Re: Cannot call my wife's mobile from Landline.

Hi cyrilclark1, 

I don't think this is an issue with your wife's mobile.

 

I've tested your line and we're picking up a "loop fault" that could be causing the problem you're seeing.

 

I'd check to make sure the number isn't blocked on the mobile anyway but I would give us a call from a mobile if you can so we can run a few tests with everything disconnected from the line.

 

 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team