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Cancelling line rental but keeping broadband
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Cancelling line rental but keeping broadband
16-03-2013 3:56 AM
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I make so few phone calls on my landline that I can no longer justify paying £14 a month for the line rental. However, I would like to keep my broadband service. Can my account simply be "downgraded" to broadband only, or will I have to go through the whole process of cancelling everything and signing up like a new customer for broadband only and paying a connection fee, even though I'm an existing user? (I bet it's the latter!)
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Re: Cancelling line rental but keeping broadband
16-03-2013 7:27 AM
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You will have to have a telephone line for broadband.
You only other options are to go "cable or wireless” if your exchange has the facilities.
You only other options are to go "cable or wireless” if your exchange has the facilities.
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Re: Cancelling line rental but keeping broadband
16-03-2013 8:36 AM
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The 'Broadband Only' option is for new or existing customers who choose to have a BT based landline with another provider. As an existing user you could always transfer your landline to another BT based provider and keep your broadband with Plusnet.
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Re: Cancelling line rental but keeping broadband
16-03-2013 10:02 AM
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As mentioned, you still need a (BT based) line to receive your broadband but the line rental does not need to be with Plusnet. Have you looked at Plusnet's line rental saver: http://www.plus.net/home-broadband/line-rental-saver/ ? Alternatively, have a look here: http://www.homephonechoices.co.uk/
Call me 'w23'
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
At any given moment in the universe many things happen. Coincidence is a matter of how close these events are in space, time and relationship.
Opinions expressed in forum posts are those of the poster, others may have different views.
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Re: Cancelling line rental but keeping broadband
18-03-2013 10:46 AM
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Thanks for the replies guys - I'll probably switch to Primus for cheaper line rental
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Re: Cancelling line rental but keeping broadband
18-03-2013 11:08 AM
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I was going to switch to primus a couple of years ago, but the ridiculous cost of CID with them put me off (£2.50/month!), with that added it just wasn't so cheap any more. However if you don't actually use the phone then it is the cheapest available.
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