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Cancelling call plan
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- Re: Cancelling call plan
Cancelling call plan
23-07-2014 10:27 AM
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If I can set up upgrading my phone package to anytime why can't I cancel anytime and revert to original plan on line.
Message 1 of 9
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Re: Cancelling call plan
23-07-2014 10:30 AM
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you can
just go through the product change route although I think it only allows one change per billing month
just go through the product change route although I think it only allows one change per billing month
Message 2 of 9
(524 Views)
Re: Cancelling call plan
23-07-2014 11:04 AM
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Quote from: Oldjim I think it only allows one change per billing month
Yes, once you have a change pending (to take effect at the start of your next billing month) you cannot set-up any more changes online (or change your mind) until that first change takes effect.
Message 3 of 9
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Re: Cancelling call plan
23-07-2014 2:10 PM
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Hi ReedRichards,
I'm happy to look into this for you. Could you send me a PM with exactly what you're trying to do and I should be able to help.
I'm happy to look into this for you. Could you send me a PM with exactly what you're trying to do and I should be able to help.
Message 4 of 9
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Re: Cancelling call plan
23-07-2014 2:13 PM
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Not me, Luke, gissmo46 is the OP.
I had a related problem a few weeks ago but Adam fixed it for me.
I had a related problem a few weeks ago but Adam fixed it for me.
Message 5 of 9
(524 Views)
Re: Cancelling call plan
23-07-2014 2:15 PM
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You're quite right. gissmo46, please feel free to PM me.
Message 6 of 9
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Re: Cancelling call plan
24-07-2014 2:44 PM
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I am trying to cancel the anytime call plan and revert back to weekend only plan. In the last month the phone has been off about 10 days in all, line to unreliable.
Message 7 of 9
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Re: Cancelling call plan
24-07-2014 3:02 PM
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I've requested that, it'll change on your next billing date.
Message 8 of 9
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Re: Cancelling call plan
24-07-2014 4:43 PM
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javascript:void(0); thank you very much for your help
Message 9 of 9
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