Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for
Cancelling call plan
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Cancelling call plan
Cancelling call plan
23-07-2014 10:27 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
If I can set up upgrading my phone package to anytime why can't I cancel anytime and revert to original plan on line.
Message 1 of 9
(1,198 Views)
8 REPLIES 8
Re: Cancelling call plan
23-07-2014 10:30 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
you can
just go through the product change route although I think it only allows one change per billing month
just go through the product change route although I think it only allows one change per billing month
Message 2 of 9
(537 Views)
Re: Cancelling call plan
23-07-2014 11:04 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Oldjim I think it only allows one change per billing month
Yes, once you have a change pending (to take effect at the start of your next billing month) you cannot set-up any more changes online (or change your mind) until that first change takes effect.
Message 3 of 9
(537 Views)
Re: Cancelling call plan
23-07-2014 2:10 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi ReedRichards,
I'm happy to look into this for you. Could you send me a PM with exactly what you're trying to do and I should be able to help.
I'm happy to look into this for you. Could you send me a PM with exactly what you're trying to do and I should be able to help.
Message 4 of 9
(537 Views)
Re: Cancelling call plan
23-07-2014 2:13 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Not me, Luke, gissmo46 is the OP.
I had a related problem a few weeks ago but Adam fixed it for me.
I had a related problem a few weeks ago but Adam fixed it for me.
Message 5 of 9
(537 Views)
Re: Cancelling call plan
23-07-2014 2:15 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
You're quite right. gissmo46, please feel free to PM me.
Message 6 of 9
(537 Views)
Re: Cancelling call plan
24-07-2014 2:44 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I am trying to cancel the anytime call plan and revert back to weekend only plan. In the last month the phone has been off about 10 days in all, line to unreliable.
Message 7 of 9
(537 Views)
Re: Cancelling call plan
24-07-2014 3:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've requested that, it'll change on your next billing date.
Message 8 of 9
(537 Views)
Re: Cancelling call plan
24-07-2014 4:43 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
javascript:void(0); thank you very much for your help
Message 9 of 9
(537 Views)
Topic Options
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page