Cancel phone Service

[#1]

Hi there, I'm just wondering if I'm able to cancel my phone service and keep everything else or am I tied into this.

[#2]

If you cancel the phone everything will cease unless you are on the FTTP trial

If you migrate the phone to another supplier (non LLU) the broadband will stay but with a cost increase

If you migrate the phone to a LLU supplier the likelihood is that the broadband will cease

[#3]

There's not really much more I can say further to Oldjim's post, he seems to have covered the options.

[#4]

what, if i can everthing will cease, why? I dont want to cancel my line, i simply dont require my call anytime package, this should have nothing to do with my line rental etc.

[#5 · Accepted solution]

Ah right. You can certainly remove Anytime calls.

From your original post, it sounded as those you wanted to cease the phone service, not just drop the call plan.

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@tolmie35 wrote:

wondering if I'm able to cancel my phone service

You should be able to change your call plan here: https://www.plus.net/upgrade_process.html (Login required)

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[#6]

Sorry guys if I wasnt clear from that start but thanks for the reply Harry, I guess I'll need to phone later to do this.

[#7]

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@tolmie35 wrote:

I guess I'll need to phone later to do this.

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Or you can change the package via the member centre using the link provided in my previous response:

@HarryB wrote:

You should be able to change your call plan here: https://www.plus.net/upgrade_process.html (Login required)

The first page should give you options for broadband, which assuming you don't want to make any changes, you just continue through on to the phone section