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Can’t switch phone number
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Can’t switch phone number
05-03-2020 11:57 AM
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I’ve just been told that I can’t have my old phone number, even though I was previously wth Plusnet and my circumstances match all of the criteria for me to keep my old number, that I have had for 20 yrs. Any help would be great!
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Re: Can’t switch phone number
10-03-2020 6:19 PM
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Hello @Randallpete,
Thanks for getting in touch and I am sorry to hear this has happened.
I would be happy to look into this for you, please can you send me a private message with your account username and I will get back to you once I have reviewed the account.
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