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Calls to other Home Phone Users

Javert
Grafter
Posts: 241
Registered: 06-04-2008

Calls to other Home Phone Users

In the “Home Phone general Guide” - under the heading “Payment” – number 15 explanation states: “Calls to other Home Phone users are free.”  It follows on from facts about the Home Phone plans for “Evenings / Weekends” and also “Anytime”. 
Could I request clarification on what this sentence actually means?  When are calls to other Home Phone users free?
John
3 REPLIES
Community Veteran
Posts: 19,101
Thanks: 443
Fixes: 21
Registered: 31-08-2007

Re: Calls to other Home Phone Users

My understanding is they are free 24/7, have you been charged then? If so raise a ticket and complain.
Javert
Grafter
Posts: 241
Registered: 06-04-2008

Re: Calls to other Home Phone Users

Thanks - that's what I thought - but I was just getting clarification.  I've recently "converted" my neighbour to +Net Home Phone/BB (been trying to get him to change for about a year!), and wanted to make sure that what I had read in the past still applied.
John
alanf
Aspiring Pro
Posts: 1,931
Thanks: 78
Fixes: 1
Registered: 17-10-2007

Re: Calls to other Home Phone Users

I think I recall that each call is only free for up to 60 minutes as with other included calls.