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Calls to 0345 numbers

Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Calls to 0345 numbers

I have to make a call to my local hospital and it's an 0345 number.    I'm on Evenings and Weekends with Plusnet, will this be a free call after 7pm and at weekends?        I
4 REPLIES 4
Grafter
Posts: 21,036
Thanks: 2
Registered: ‎04-04-2007

Re: Calls to 0345 numbers

Hiya,
They are counted as included calls on your calling plan.
Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Re: Calls to 0345 numbers

Many thanks James.    I have to ring to cancel and rearrange a hospital appointment, so I'll wait until after 7pm tonight to do it.
Upon checking calling rates. I see now that Talk Evenings & Weekends is no longer offered as a free package and for new customers; it has changed to Plusnet Evenings & Weekends chargeable at £1.50 per month.  Is there any plan to discontinue the Talk Evenings & Weekends to existing customers and switch us to the chargeable package?
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 10,540
Registered: ‎18-07-2007

Re: Calls to 0345 numbers

I don't believe there are, no. I'm not sure what your options would be when it comes to changing the product though, should you ever wish to.
Community Veteran
Posts: 1,012
Registered: ‎01-08-2007

Re: Calls to 0345 numbers

Thanks Matt.  I have no intention of changing my product if the price structure remains the same.