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Calling a mobile abroad

brendajorsler
Rising Star
Posts: 53
Thanks: 3
Fixes: 2
Registered: ‎05-12-2014

Calling a mobile abroad

I have the £8 a month call plan (anytime plus 2000 minutes to mobile numbers)

 

If I phone a mobile number abroad is that included in my minutes ?

 

Does the person I am calling have to pay for the call ?

 

If the person has a plusnet mobile phone contract does that make any difference to any charges ?

2 REPLIES
Superuser
Superuser
Posts: 6,894
Thanks: 940
Fixes: 57
Registered: ‎30-07-2007

Re: Calling a mobile abroad

If I phone a mobile number abroad is that included in my minutes ?

As long as it's a UK mobile number i.e 07... then, yes it's included. Although there is an ongoing problem with some 07 numbers not being recognised correctly ( see this thread https://community.plus.net/t5/My-Account-Billing/I-called-my-Husbands-mobile-and-it-cost-me-45/m-p/1... )

Does the person I am calling have to pay for the call ?

In principle, yes, the person you are calling is charged for incoming calls when they are 'roaming' i.e not in the UK.

EXCEPT that, due to recent EU regulations, when they are in any EU country they can not be charged.

If the person has a plusnet mobile phone contract does that make any difference to any charges ?

Not specifically, but different mobile operators have different charges when roaming, BUT as above, no operator can charge in the EU

Plusnet Help Team
Plusnet Help Team
Posts: 9,487
Thanks: 3,058
Fixes: 480
Registered: ‎21-04-2017

Re: Calling a mobile abroad

has it spot on Thumbs Up

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team