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Caller id

FIXED
map1984
Dabbler
Posts: 10
Thanks: 2
Registered: ‎13-08-2018

Caller id

Thinking about getting a new landline phone with caller id feature, but how do I know if my plusnet package includes this service?
Thanks so much
4 REPLIES 4
DS
Champion
Posts: 2,187
Thanks: 457
Fixes: 22
Registered: ‎06-01-2017

Re: Caller id

Fix

Log into your member centre - https://www.plus.net/member-centre/login

Look for the phone tab - https://www.plus.net/plustalk/index.php?page=wlr_my_account

Click call features - https://www.plus.net/plustalk/index.php?page=wlr_add_call_features

From there, I'm not too sure as I already have it (it's free btw;)), but probably tick the box and see if a confirmation box pops up.

(check and T's and C's too before committing)

 

edit, possibly hit the add features button (red arrow)

phone features.PNG

map1984
Dabbler
Posts: 10
Thanks: 2
Registered: ‎13-08-2018

Re: Caller id

Perfect, thank you so much!!!:)
DS
Champion
Posts: 2,187
Thanks: 457
Fixes: 22
Registered: ‎06-01-2017

Re: Caller id

No problem Smiley

For future reference, from the 'call feature' tab, you should also see 'remove call features' in blue. If you ever wanted to remove features, if for example you click one by accident, then click that one too ;). I'd thought I'd point that out as imho it's easily missed!

Gandalf
Community Gaffer
Community Gaffer
Posts: 25,915
Thanks: 9,539
Fixes: 1,512
Registered: ‎21-04-2017

Re: Caller id

Hi there.

Not much more I can add from a staff perspective but feel free to let us know if you need any further assistance Smiley

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role within Plusnet.
 Anoush Mortazavi
 Plusnet