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Caller id

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map1984
Newbie
Posts: 4
Thanks: 1
Registered: ‎13-08-2018

Caller id

Thinking about getting a new landline phone with caller id feature, but how do I know if my plusnet package includes this service?
Thanks so much
4 REPLIES 4
DS
Champion
Posts: 2,187
Thanks: 459
Fixes: 22
Registered: ‎06-01-2017

Re: Caller id

Fix

Log into your member centre - https://www.plus.net/member-centre/login

Look for the phone tab - https://www.plus.net/plustalk/index.php?page=wlr_my_account

Click call features - https://www.plus.net/plustalk/index.php?page=wlr_add_call_features

From there, I'm not too sure as I already have it (it's free btwWink), but probably tick the box and see if a confirmation box pops up.

(check and T's and C's too before committing)

 

edit, possibly hit the add features button (red arrow)

phone features.PNG

map1984
Newbie
Posts: 4
Thanks: 1
Registered: ‎13-08-2018

Re: Caller id

Perfect, thank you so much!!!Smiley
DS
Champion
Posts: 2,187
Thanks: 459
Fixes: 22
Registered: ‎06-01-2017

Re: Caller id

No problem Smiley

For future reference, from the 'call feature' tab, you should also see 'remove call features' in blue. If you ever wanted to remove features, if for example you click one by accident, then click that one too Wink. I'd thought I'd point that out as imho it's easily missed!

Plusnet Help Team
Plusnet Help Team
Posts: 13,821
Thanks: 4,283
Fixes: 687
Registered: ‎21-04-2017

Re: Caller id

Hi there.

Not much more I can add from a staff perspective but feel free to let us know if you need any further assistance Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team