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Caller id stopped working at noon

map1984
Dabbler
Posts: 10
Thanks: 2
Registered: ‎13-08-2018

Caller id stopped working at noon

Hi, I noticed that calls are now just showing as incoming calls, I logged into plus net and there's a little green dot next to caller display in call features. Thanks for any help.
2 REPLIES 2
map1984
Dabbler
Posts: 10
Thanks: 2
Registered: ‎13-08-2018

Re: Caller id stopped working at noon

OK, to update, numbers are showing up, but I believe only from landlines, trying from my mobile (not WiFi) it just says incoming call, is that correct? Thanks
adamwalker
Plusnet Help Team
Plusnet Help Team
Posts: 15,954
Thanks: 626
Fixes: 176
Registered: ‎27-04-2007

Re: Caller id stopped working at noon

Hi there, caller display should work from mobiles too as long as the number isn't being withheld by the caller, some phones have a setting for this "show caller ID" so you might want to check that's enabled. 

If this post resolved your issue please click the 'This fixed my problem' button
 Adam Walker
 Plusnet Help Team