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Caller id not working

FIXED
Slarti997
Hooked
Posts: 7
Thanks: 3
Registered: ‎12-06-2023

Caller id not working

Since switch over on 5th June 2023 we've had no caller id

6 REPLIES 6
Gandalf
Community Gaffer
Community Gaffer
Posts: 26,593
Thanks: 10,327
Fixes: 1,602
Registered: ‎21-04-2017

Re: Caller id not working

Fix

Hi @Slarti997 

I've placed an order to enable caller display which should be active within 24 hours.

Let us know if there are any issues.

From 31st October 2022, I no longer have a regular presence here as I’ve moved on to a new role.
Anoush Mortazavi
Plusnet
Slarti997
Hooked
Posts: 7
Thanks: 3
Registered: ‎12-06-2023

Re: Caller id not working

Appears OK now Gandalf. Many thanks for tidying things up so swiftly.

Haz123
Newbie
Posts: 2
Registered: ‎27-11-2023

Re: Caller id not working

Unable to post , no button showing. I also have this nocaller id showing

James30
Plusnet Help Team
Plusnet Help Team
Posts: 414
Thanks: 142
Fixes: 26
Registered: ‎19-04-2023

Re: Caller id not working

@Haz123 All sorted, just needed some tinkering at my end. Give it 24 hours for the caller display to start working. I've left a note on your account about something if you could reply and let me know @ https://www.plus.net/wizard/?p=view_question&id=238594756

 

Thanks

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team
Haz123
Newbie
Posts: 2
Registered: ‎27-11-2023

Re: Caller id not working

Not sure if my reply got there.

Thanks for fixing caller id. Will check tomorrow if working.

Don't want voicemail feature if it conflicts with phone voicemail future Thanks

 

 

James30
Plusnet Help Team
Plusnet Help Team
Posts: 414
Thanks: 142
Fixes: 26
Registered: ‎19-04-2023

Re: Caller id not working

Brill that's you all sorted then just give us a shout if it's still not working tomorrow.

If this post resolved your issue please click the 'This fixed my problem' button
James - Plusnet Sheffield
Plusnet Help Team