Caller id not working
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- Re: Caller id not working
13-11-2018 1:12 PM
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Hi,
I see this has happened to others. Requested Caller ID at point of order, it shows as active on account. However, incoming calls are not showing a number. Can someone please look? Live chat full as always and long waits on the phone
Mike
Fixed! Go to the fix.
Re: Caller id not working
13-11-2018 6:12 PM
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Hi @maxbrown
Everything does indeed look fine in regards to Caller Display from our side.
Can you confirm you are using a unit which is compatible for this feature?
Thanks,
MoR
Re: Caller id not working
13-11-2018 6:40 PM
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Yes, we are using a gigaset N300A IP base station with gigaset C430HX handsets. These showed caller id on BT who we've just switched from.
Thanks
14-11-2018 10:01 AM
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Re: Caller id not working
on 16-11-2018 8:18 AM - last edited on 16-11-2018 11:34 PM by Strat
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Thank you. I can confirm that caller id is now showing correctly.
Mike
Moderator's note by Dick (Strat): Full quote of preceding post removed as per Forum rules.
Re: Caller id not working
16-11-2018 4:42 PM
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