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Caller display not working

FIXED
Nereus
Interested
Posts: 2
Registered: ‎08-06-2020

Caller display not working

My account details say that Caller Display is on, but I do not get any numbers displayed. I see from the forum that this is not an uncommon problem. #234# tells me it's unavailable - can you please fix this?

Thanks

4 REPLIES 4
EdWeasley
Rising Star
Posts: 122
Thanks: 7
Fixes: 3
Registered: ‎09-03-2020

Re: Caller display not working

Fix

Hi @Nereus,

 

Thank you for taking your time to get in touch.

 

I am very sorry that you are having a problem with our service. I have applied caller display onto the service which should be live in the next 3 days. Please let us know after this if the service is still not working.

 

Kind regards,

 

Josh

 Josh Berriman
 Plusnet Help Team
Nereus
Interested
Posts: 2
Registered: ‎08-06-2020

Re: Caller display not working

Thanks for this - all working fine now!

BD
Plusnet Alumni (retired)
Plusnet Alumni (retired)
Posts: 1,359
Fixes: 86
Registered: ‎24-04-2017

Re: Caller display not working

That'sgreat to hear @Nereus. If there's anything we can help you with moving forwards please do get back in touch. - Benj

Unlucky16
Interested
Posts: 2
Registered: ‎09-07-2020

Re: Caller display not working

Hi there, I'm having the same problem as you, have you got your caller display sorted yet, if so, please can you tell me how, I have tried calling the customer service, no joy there, I can't get through. And I have tried all of what the help and support says online, yet still nothing, I really hope you can help.