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Caller display not working

Sharonframpton
Newbie
Posts: 4
Registered: โ€Ž10-06-2019

Caller display not working

Hi I moved house a couple of weeks ago everything went as planned but my caller display now doesn't work. States on my account it is active but I just get incoming call on my phone. Can anyone help. Tia ๐Ÿ˜
1 REPLY 1
Gandalf
Plusnet Help Team
Plusnet Help Team
Posts: 25,212
Thanks: 9,163
Fixes: 1,477
Registered: โ€Ž21-04-2017

Re: Caller display not working

Hi there,

Unfortunately it doesn't look like we've added caller display on when we provisioned your line at your new address.

I'm adding this on now and it should be working within an hour.

Let us know if you need any further assistance Smiley

If this post resolved your issue please click the 'This fixed my problem' button
 Anoush Mortazavi
 Plusnet Help Team