Caller display not working
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- Caller display not working
18-09-2018 9:49 AM
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I have just migrated over from BT and my caller display is not working, tried the code on my phone and it's not available despite being active in my control panel.
Please help
Fixed! Go to the fix.
Re: Caller display not working
18-09-2018 5:02 PM
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Hi @disk0
Can you dial *#234# from your handset please?
If there is an announcement to state that the service is disabled, you can enable it by dialling *234#.
If CD is still not working after this then give us a shout and we can progress accordingly.
Thanks,
MoR
Re: Caller display not working
04-10-2018 8:07 PM - edited 04-10-2018 8:07 PM
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Apologies for the late reply, just back from holiday. I checked before I went and again when I got back, dialing *#234# or *234# results in the service requested is not available.
Thanks
05-10-2018 12:58 PM
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Hi @disk0
I have removed and re-added Caller Display on your line for you. Please can you test it again now, and let us know how it goes.
Re: Caller display not working
05-10-2018 4:36 PM
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Thanks will test later when I get home from work
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