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Caller display not working

FIXED
sharoncj
Dabbler
Posts: 17
Thanks: 1
Registered: ‎07-02-2017

Caller display not working

Hi, I moved last week and now my caller display is not working on my phone. I have dialled *234# and it is telling me this service is unavailable.
Can anyone help? Thank you.
3 REPLIES 3
MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,162
Thanks: 1,047
Fixes: 405
Registered: ‎01-01-2012

Re: Caller display not working

Fix

Sorry to hear that.

It looks like when we placed the orders to transfer your services it wasn't selected.

I've done this for you manually and it should be up and running within a hour.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team
AF241
Newbie
Posts: 1
Registered: ‎04-03-2018

Re: Caller display not working

Hi,

I'm having the same problem as well.

MatthewWheeler
Plusnet Help Team
Plusnet Help Team
Posts: 8,162
Thanks: 1,047
Fixes: 405
Registered: ‎01-01-2012

Re: Caller display not working

@AF241 I've placed the order to sort this for you and it should be up and running in the next hour.

If this post resolved your issue please click the 'This fixed my problem' button
 Matthew Wheeler
 Plusnet Help Team