Caller display not working
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Caller display not working
Caller display not working
23-12-2017 12:11 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Hi, we had our home phone activated on Thursday but the caller display function is not working.
How can resolve this?
Re: Caller display not working
23-12-2017 2:16 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Are you paying for it? Check here under 'Call Features': https://www.plus.net/plustalk/index.php?page=wlr_my_account. If you are paying for it then contact Plusnet either by phone (patience required) or online chat (make sure that any pop up blockers including those automatically added to some web browsers are disabled first).
If your not paying for it then add it by clicking the 'Call Features' tab on this page.
Moderator and Customer
If this helped - select the Thumb
If it fixed it, help others - select 'This Fixed My Problem'
Re: Caller display not working
26-12-2017 1:46 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Welcome to the community forums @geraintll
It doesn't look like your call features are active on the line so I've placed an order to put them on which should happen tomorrow. As a gesture of goodwill, I've refunded the 99p you've paid to us for caller display.
I hope this helps. -Anoush
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Caller display not working