Caller display not working
FIXED- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Caller display not working
12-10-2017 6:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Just noticed my caller display does not work, can you look into it please.
Fixed! Go to the fix.
14-10-2017 1:27 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I've checked our suppliers system and it is showing as active from what I can see.
Can you try carrying out the steps below?
Dial *#234# from the phone that you want to use for caller display. Listen to the message.
- If it says ‘unavailable’, you don’t have caller display at the moment.
- If it says ‘the service is disabled’, you can enable it by hanging up and dialling *234#.
- If it says ‘identities will be displayed’, but your caller display isn’t working, you’ll either need to use a different phone, or try these steps.
- Plug a corded phone that’s compatible with caller display into the master socket (the master socket’s the first socket where the phone line comes into your home).
- Call your number from another phone.
Let us know how you get on.
Re: Caller display not working
14-10-2017 2:01 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
When I dialled #234# the message said caller identity will not be displayed , when I dialled *234# it started to work, thank you very much problem sorted.
Re: Caller display not working
14-10-2017 2:02 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Re: Caller display not working