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Caller display and voicemail

FIXED
Shep41
Aspiring Pro
Posts: 157
Thanks: 46
Fixes: 1
Registered: 31-05-2017

Caller display and voicemail

Hi all
I'm a newbie and my services are now active,but noticed that caller display is not working so too the 1571 service .can PN staff look into this please. If I've not added them to the account, can these be added please
6 REPLIES
Community Veteran
Posts: 38,460
Thanks: 1,030
Fixes: 62
Registered: 15-06-2007

Re: Caller display and voicemail

Plusnet Help Team
Plusnet Help Team
Posts: 4,306
Thanks: 936
Fixes: 184
Registered: 25-03-2015

Re: Caller display and voicemail

Fix

Hi @Shep41,

 

I see you've put an order through to add caller display on to your account since making this post, and that completed as I was typing my response.

 

For some reason, caller display is showing active on your account, but not actually on the line. I've submitted an order to correct this and it should be active within 1 working day (Although this type of order usually completes much sooner) Thumbs Up

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Help Team
Shep41
Aspiring Pro
Posts: 157
Thanks: 46
Fixes: 1
Registered: 31-05-2017

Re: Caller display and voicemail

Thanks HarryB
Shep41
Aspiring Pro
Posts: 157
Thanks: 46
Fixes: 1
Registered: 31-05-2017

Re: Caller display and voicemail

All services are now active.
Thanks guys
Community Gaffer
Community Gaffer
Posts: 17,665
Thanks: 658
Fixes: 162
Registered: 05-04-2007

Re: Caller display and voicemail

Great, thanks for letting us know.

If this post resolved your issue please click the 'This fixed my problem' button
 Chris Parr
 Plusnet Staff
Moderator
Moderator
Posts: 18,430
Thanks: 2,818
Fixes: 225
Registered: 06-04-2007

Re: Caller display and voicemail

Moderator's note by Mike (Mav): I have changed the fix to @HarryB as per message #3.

Forum Moderator and Customer
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