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Caller display and voicemail

FIXED
Shep41
Pro
Posts: 435
Thanks: 164
Fixes: 6
Registered: ‎31-05-2017

Caller display and voicemail

Hi all
I'm a newbie and my services are now active,but noticed that caller display is not working so too the 1571 service .can PN staff look into this please. If I've not added them to the account, can these be added please
6 REPLIES 6
Oldjim
Community Veteran
Posts: 38,460
Thanks: 1,034
Fixes: 63
Registered: ‎15-06-2007

Re: Caller display and voicemail

HarryB
Plusnet Help Team
Plusnet Help Team
Posts: 5,192
Thanks: 1,449
Fixes: 255
Registered: ‎25-03-2015

Re: Caller display and voicemail

Fix

Hi @Shep41,

 

I see you've put an order through to add caller display on to your account since making this post, and that completed as I was typing my response.

 

For some reason, caller display is showing active on your account, but not actually on the line. I've submitted an order to correct this and it should be active within 1 working day (Although this type of order usually completes much sooner) Thumbs_Up

If this post resolved your issue please click the 'This fixed my problem' button
 Harry Beesley
 Plusnet Infrastructure Operations Professional
Shep41
Pro
Posts: 435
Thanks: 164
Fixes: 6
Registered: ‎31-05-2017

Re: Caller display and voicemail

Thanks HarryB
Shep41
Pro
Posts: 435
Thanks: 164
Fixes: 6
Registered: ‎31-05-2017

Re: Caller display and voicemail

All services are now active.
Thanks guys
Chris
Legend
Posts: 17,724
Thanks: 599
Fixes: 169
Registered: ‎05-04-2007

Re: Caller display and voicemail

Great, thanks for letting us know.

Former Plusnet Staff member. Posts after 31st Jan 2020 are not on behalf of Plusnet.
Mav
Moderator
Moderator
Posts: 21,663
Thanks: 4,461
Fixes: 504
Registered: ‎06-04-2007

Re: Caller display and voicemail

Moderator's note by Mike (Mav): I have changed the fix to @HarryB as per message #3.

Forum Moderator and Customer
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