Caller display and calling Plusnet
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Caller display and calling Plusnet
Caller display and calling Plusnet
04-11-2011 7:23 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
jim:green title changed to reflect split off thread mod:end
Re: Caller display and calling Plusnet
05-11-2011 12:31 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
They are a bunch of link:censored
And to think, BT have a part in this scam.
adie:red avoidance of swear filter removed
Re: Caller display and calling Plusnet
05-11-2011 7:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
https://portal.plus.net/plustalk/index.php?page=wlr_calls_made
Re: Caller display and calling Plusnet
05-11-2011 9:33 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: swindonbaggie . I was a Director of CS in retail for ten years in Retail
I doubt that very much, your posts are those of a spoilt brat rather than a seasoned professional.
If you read some of the other posts you would see the benefit of getting what you want politly and with reasoned argument
To be is to do - Kant
do be do be do - Sinatra
Re: Caller display and calling Plusnet
05-11-2011 11:59 AM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: pierre_pierre er = if you are on home phone, calls to the PN 0845 number are free, take a look at your call list, your call to PN should not be on there
Calls to PlusNet customer services are free only from a landline for someone with a PlusNet phone service. The number to call to get a MAC key is different and may not be free..
http://www.plus.net/support/customer_service/using/request_mac_key.shtml#07.
IMO recent posts (including this one) belong in another thread as they are not specifically about the price changes.
Re: Caller display and calling Plusnet
05-11-2011 12:30 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Residential Support 0800 432 0200 or 0345 140 0200 All day, every day
Cancellations 0800 432 0200 or 0345 140 0200 09:00 - 17:30 every weekday (except Bank Holidays)
Re: Caller display and calling Plusnet
05-11-2011 1:20 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Caller display and calling Plusnet
05-11-2011 1:33 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Caller display and calling Plusnet
05-11-2011 1:40 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Caller display and calling Plusnet
05-11-2011 2:09 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Plusnetthepits Isn't it the case that BT line rental and TalkTalk includes Caller ID at no extra cost? As far as I am aware, Plusnet charges an £1.00 per month for this on top of line rental, meaning that the actually real cost is £13.99 per month, making it more expensive than BT. I'm not happy about this at all and it is highly unlikely that I will renew my contract once the 12 months are up.
It's true they include it but maybe just include the cost by default. If taking TT without anytime calls then TT is cheaper but add on their charge for 'anytime' calls and they become dearer than PN. Would like to see Caller Display included with Plusnet's offering for no extra charge or bump in line rental though; could have a positive effect on signups perhaps?
In 12 months things may have changed in this dynamic industry so you could be pleasantly surprised if plusnet do offer this and more as well as good ol' BT hiking prices again by then
Re: Caller display and calling Plusnet
05-11-2011 6:17 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Quote from: Oldjim All calls including getting a MAC key are free - or are in the included minutes on mobiles...
The FAQs need updating as they still show only an 0845 number.
http://www.plus.net/support/customer_service/using/request_mac_key.shtml#07
Re: Caller display and calling Plusnet
05-11-2011 8:42 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
All call features cost us money to provide.
We did take feedback about this a while ago and started offering the most popular call feature (voicemail 1571) free as a result of feedback from you guys.
Ultimately, we could offer all sorts of features for free, but this would likely mean an increase in base line rental.
I personally am a big believer in offering the basics at the best value price possible, and then allowing customers to pay for what they need over and above that, rather than having all the bells and whistles but end up paying for stuff I don't need.
Re: Caller display and calling Plusnet
06-11-2011 9:53 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
Re: Caller display and calling Plusnet
06-11-2011 9:57 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
I know that if it had been on here I would have voted for Caller ID as I have a separate answer machine
Re: Caller display and calling Plusnet
06-11-2011 11:12 PM
- Mark as New
- Bookmark
- Subscribe
- Subscribe to RSS Feed
- Highlight
- Report to Moderator
- Subscribe to RSS Feed
- Mark Topic as New
- Mark Topic as Read
- Float this Topic for Current User
- Bookmark
- Subscribe
- Printer Friendly Page
- Plusnet Community
- :
- Forum
- :
- Help with my Plusnet services
- :
- Home Phone
- :
- Caller display and calling Plusnet